Ares Leung wrote some powerpoints about clinical interactions as well.

Clinical Consultation: a powerpoint written in 2010 about basics in a regular clinical consultation

Difficult Consultations: it is good way out to restore conditions back to a familiar home match regular consultation

Clinician Errors: why doctors still err

Alignment: resolution of disagreement and conflict

Setting the Stage: encounter of doctors to public media

Other topics are also covered here. They include accessibility to patients, analgesia in outpatient settings, counselling about ‘minor’ postoperative discomfort, counselling on financial & other responsibility for patients across the border.

In the area of other advice to doctors, we covered good apology, integrity, patient centreness, preventing oversight, professional reply and sudden interception by reporter.

We also explain on introduction of second surgeon, level levels in water, the Medical Registration Ordinance, patient call-back, professional delegation, risk management, secured messaging, and useful reference websites to doctors, and obgyns. There is even coverage about termination of doctor-patient relationship.